We will unable to restock that item as its condition will be considered used. We can not accept returns to boxed items such as, but not limited to, fitness machines and everything that came in a sealed box if the said seal has been broken. Any item that is returned more than 14 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error (this includes damage done by the shipping company) There are certain situations where only partial refunds are granted (if applicable) Please note any customer refusing to accept delivery of their order for any reason other than the product being damaged in transit will be subject to paying the return carriage cost incurred by Gymzey. In case of returning 'heavy goods' the customer will have to compensate for packaging costs and time as well as our shipping costs. Shipping costs are not refundable on items that are considered Out of Gauge (i.e., bars) and 'heavy goods' (i.e. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Some health and personal care items cannot be returned.We cannot offer refund on goods or services where prices are dependent upon fluctuations in the financial markets, which are beyond our the control. Several types of goods are exempt from being returned.We must be notified of your intention to cancel via email within 7 days after receiving the goods and the cost to return the goods will be the responsibility of the customer.It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.No returns will be accepted without prior written authorisation from Gymzey. Please note that any free of charge items received when purchasing the returned product(s) must also be returned or paid for in full. If your notification to return is received in writing (email us at after 7 days of receipt of goods, your refund or credit will be less any actual, delivery charges incurred by us, in getting the product delivered to you. If you are not fully satisfied with your purchase, you may return it (in its original packaging, freight prepaid by you) to us for a refund or credit. Please note for the items that are considered 'heavy goods' with significant shipping costs, we can only offer a refund for issues that are our fault and responsibility. We recommend that customers used tracked postage and keep proof of postage when sending the order/item back. Please note it is the customers' responsibility to cover the cost of return. Returns shipping costs are non-refundable. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We must be notified of your intention to cancel in writing or email and the cost to return the goods will be the responsibility of the customer. Combine with a sensible diet an exercise plan. Note, do not use if you are subject to drug testing. Consult your health practitioner if taking an MAO inhibitor or any other prescription drug. If you require more information about the Subscription Programme, please read our Subscription Terms & Conditions.ĭO NOT TAKE IF: You are pregnant or nursing, you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, prostate enlargement, diabetes, anaemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any over the counter and/or other herbal medications.
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